Absolutely. All SquadOnSite technicians are professionally trained, certified, and undergo comprehensive background checks. We only work with experienced professionals who meet our high standards.

We stand behind our work with a 100% satisfaction guarantee. If you're not happy with the service, we'll come back and make it right at no additional cost. Your satisfaction is our priority.

Our technicians come fully equipped with all necessary tools and hardware for installations. If you already have your devices, we'll install them. If not, we can help source the right products for your needs.

We currently serve major metropolitan areas across the US. Enter your zip code on our booking page to check availability in your area. We're constantly expanding to new locations.

If you have multiple smart home devices or anticipate needing ongoing support, SquadCare+ typically pays for itself after 2–3 service calls. Members get priority scheduling, 20% off installations, and unlimited remote troubleshooting.

Yes! We provide diagnostic and troubleshooting services for devices installed by anyone. Our techs can identify issues, recommend solutions, and get your systems working properly.

You'll receive real-time updates via text and email. On the day of service, you can track your technician's location and get an accurate arrival window through our booking platform.